Support available to you
If you feel at immediate risk of harm call 999 Police
Safeguarding Concern - Help from our
St James Safeguarding Team
You can email: firstname.lastname@example.org
If worried/anxious/ or just want to talk contact...
If your family need foodbank vouchers or help with free school meals please email
Self-Isolating Support (families with vulnerable members/with symptoms)
if you need support for picking up prescriptions/ shopping or support for your parents/carers by a community volunteer due to your family self-isolating, please email email@example.com
Mental Health Support Team
If you have concerns over your own or your family's mental health of you own or your family. Please complete a referral on additional form or call
If you have any safeguarding concerns about a child, you can call MASH on 0345 155 1071
Free, 24-hour telephone helpline for children and young people anywhere in the UK. Get help and advice about a wide range of issues, talk to a counsellor online, send Childline an email or post on the message boards.
0808 808 4994
Essential support for under 25s. Phone, Email, Web support and Counselling.
The Mix's Crisis Messenger text service is available 24/7 and open to anyone aged 25 or under living in the UK.
If you're in crisis and need to talk, text
THEMIX to 85258
Helpline: 116 123
24hr service offering emotional support.
Email - firstname.lastname@example.org
Runaway Helpline is here if you are thinking about running away, if you have already run away, or if you have been away and come back. You can also contact the Helpline if you are worried that someone else is going to run away or if they are being treated badly or abused. You can call or text for free, 24 hours a day.
It's all confidential.
Shout are an affiliate of Crisis Text Line® in the UK that provides free, confidential support, 24/7 via text. It's a free 24/7 texting service in the UK for anyone in crisis anytime. Text 85258
Free, safe and anonymous support for young people.
Monday - Friday 12pm-10pm
Saturday - Sunday 6pm - 10pm
Children and Young People's Wellbeing Service
Wellbeing Practitioners provide uses CBT (Cognitive Behavioural Therapy) techniques and goal-setting to build up emotional wellbeing and resilience in young people and their families.
Young Devon run a homelessness prevention scheme in Exeter, they can help 16 & l7yr olds and care leavers.
Call 01392 331666 and ask to speak to the Homeless Prevention team or email:
If you are under 18 call the Social Service Emergency
Duty team 0345600 0388
Online support and advice
Key things to remember:
- Think before you post
Don't upload or share anything you wouldn't want your parents, carers, teachers or future employers seeing. Once you post something, you lose control of it, especially if someone else screenshots or shares it.
- Don't share personal details
Keep things like your address, phone number, full name, school and date ot birth private, and check what people can see in your privacy settings. Remember that people can use small clues like a school logo in a photo to find out a lot about you.
- Watch out for phishing and scams
Phishing is when someone tries to trick you into giving them information, like your password. Someone might also try to trick you by saying they can make you famous or that they're from a talent agency. Never click links from emails or messages that ask you to log in or share your details, even if you think they might be genuine. If you're asked to log into a website, go to the app or site directly instead.
- Think about who you're talking to
There are lots of ways that people try to trick you into trusting them online. Even if you like and trust someone you've met online, never share personal information with them like your address, full name, or where you go to school. Find out more about grooming.
- Keep your device secure
Make sure that you're keeping your information and device secure.